Customer Support & Help Desks
Exceptional customer support is the backbone of any successful business. ShowMyPC empowers your support teams to provide rapid, effective, and personalized assistance directly on your customers' screens.
- Direct Issue Resolution: Instantly view and control customer's desktops to diagnose and fix software problems, application errors, or system configurations.
- Guided Walkthroughs: Guide customers step-by-step through complex processes, software installations, or online forms, reducing frustration and error rates.
- Training & Onboarding: Train new support agents remotely by demonstrating troubleshooting techniques and common solutions.
- AI Helpdesk: BoloChat is your 24/7 assistant, providing instant, AI-powered responses to your users around the clock. Our helpdesk platform empowers you to effortlessly manage and support all your user interactions.
Information Technology (IT) & Software Development
The IT and software development landscape is constantly evolving, demanding agile collaboration, efficient troubleshooting, and seamless client demonstrations. ShowMyPC provides the robust remote tools necessary to meet these challenges head-on.
- Remote Debugging & Collaboration: Developers can share screens for collaborative coding, real-time debugging, and peer programming, regardless of geographical location.
- Client Demos & Presentations: Easily showcase software applications, prototypes, and technical solutions to clients with interactive screen sharing and annotation tools.
- Help Desk & Support: Provide instant technical support to internal teams or external customers, quickly resolving software issues or system errors.
- Unattended Access for Servers: Securely manage and maintain remote servers and workstations without needing a physical presence.
- Instant Virtuals PCs: Use our CloudPC service to power up virtual desktops to test and troubleshoot in a clean, isolated environment.
Education & Training
From virtual classrooms to corporate upskilling, remote education and training are becoming essential. ShowMyPC facilitates engaging and effective learning experiences from anywhere.
- Interactive Online Classes: Share presentations, software demonstrations, and whiteboards in real-time for dynamic learning environments.
- Remote Tutoring & Support: Provide one-on-one or group tutoring sessions, assisting students with software, assignments, or technical difficulties.
- Trainer-Trainee Collaboration: Enable trainers to guide trainees step-by-step through software applications or processes with shared control and annotation.
- IT Support for Remote Learners: Quickly troubleshoot technical issues for students and faculty using remote access capabilities.
Creative & Design
Creative professionals demand tools that enable seamless collaboration and stunning presentations, regardless of location. ShowMyPC empowers designers, architects, and media creators to work together and showcase their vision remotely.
- Collaborative Editing: Work together on design files in shared applications, allowing for real-time adjustments and brainstorming.
- Real-time Design Reviews: Share high-resolution design mockups, CAD drawings, or video edits with clients and team members for immediate feedback.
- Client Presentations & Approvals: Conduct virtual presentations of creative work, allowing clients to view and annotate directly on screen.
- Instant Virtuals PCs: Use our CloudPC service to power up virtual desktops for demanding tasks like video editing and 3D rendering, freeing up local hardware resources.
Healthcare (Administrative & IT)
In the sensitive healthcare environment, efficient administrative operations and robust IT infrastructure are critical. ShowMyPC offers secure and compliant remote access for administrative tasks and technical support, prioritizing patient data security.
- PCI Compliance with ShowMyPC: ShowMyPC offers Enterprise Hosted Solutions where the software can work completely in an isolated environment within the customer's network. This enables customers to maintain and adhere to PCI Compliance and control within their own organization.
- Remote EMR/EHR System Support: IT staff can securely access and troubleshoot Electronic Medical Record (EMR) and Electronic Health Record (EHR) systems, ensuring data integrity.
- Administrative Onboarding & Training: Guide new administrative staff through complex patient management software, billing systems, and compliance protocols remotely.
- Secure Device Management: Provide remote IT support for clinical workstations, diagnostic equipment interfaces, and other healthcare-related devices (adhering strictly to all compliance regulations like HIPAA).
Financial & Professional Services
Trust, precision, and personalized service are paramount in financial and professional sectors. ShowMyPC enables secure and efficient remote interactions for advisors, accountants, lawyers, and consultants.
- Secure Client Consultations: Conduct confidential remote meetings to review financial statements, tax documents, legal contracts, or investment portfolios with clients.
- Software Demonstrations: Showcase financial planning software, accounting platforms, or legal research tools to clients or new employees.
- Remote Collaboration: Work with colleagues on complex spreadsheets, presentations, or legal documents in real-time.
- IT Support for Remote Teams: Provide prompt technical assistance to distributed teams of advisors, accountants, or legal professionals.
- PCI Compliance with ShowMyPC: ShowMyPC offers Enterprise Hosted Solutions where the software can work completely in an isolated environment within the customer's network. This enables customers to maintain and adhere to PCI Compliance and control within their own organization.
Retail & E-commerce
In the fast-paced retail and e-commerce world, swift technical support and seamless online experiences are key. ShowMyPC helps businesses maintain operational efficiency and enhance customer satisfaction.
- E-commerce Customer Support: Guide customers through online shopping processes, troubleshoot website navigation issues, or demonstrate product features remotely.
- POS System Support: Provide immediate remote troubleshooting for Point-of-Sale (POS) systems, barcode scanners, and other in-store hardware.
- Staff Onboarding and Training: Onboard and train staff on inventory software, order fulfillment systems, and customer relationship management (CRM) tools.
- AI Helpdesk: BoloChat is your 24/7 assistant, providing instant, AI-powered responses to your users around the clock. Our helpdesk platform empowers you to effortlessly manage and support all your user interactions.
Government & Public Sector
Government and public sector agencies require secure, efficient, and reliable remote access solutions to support distributed workforces and deliver essential services while maintaining high standards of data security and compliance.
- Regulatory Compliance with ShowMyPC: ShowMyPC offers Enterprise Hosted Solutions where the software can work completely in an isolated environment within the agency's network, enabling adherence to compliance and control within their own organization.
- Secure Remote Work: Enable government employees to access secure internal systems and collaborate from remote locations.
- IT Support for Agencies: Provide swift technical support for various government departments, addressing software, hardware, and network issues.
- Training & Onboarding: Conduct remote training sessions for public servants on new policies, software applications, or civic engagement platforms.
- Citizen Services Support (IT-facing): Assist in resolving technical issues related to public portals or online service applications.
Why Choose ShowMyPC?
Regardless of your industry, ShowMyPC delivers powerful, secure, and user-friendly remote solutions, offering unmatched benefits for any business.
Increased Productivity
Eliminate travel time and delays, reducing costs, and enabling immediate problem-solving and collaboration.
Browser-Based Accessibility
Seamless collaboration & browser-based access—no downloads, just quick connections.
Secure Connections
Utilizes industry-standard security protocols to ensure your sessions are safe and private. Hosted on Google Cloud.
Seamless User Experience
Easy-to-use interface enables instant, effective sessions, optimizing technician and end-user experiences.
Key Features
Full control of a remote computer as if you were sitting in front of it.
Share your screen or view another's in real-time using our Windows app.
Share your screen from your browser with view-only access, no downloads needed.
Manage and maintain remote PCs and servers 24/7, even when no one is physically present.
Easily send and receive files between connected computers.
Host and participate in online meetings with screen sharing, video conferencing, and chat.
Allow participants to view sessions directly in their web browser without needing to download software.
An easy way to share files between multiple users or computers.
Record remote support sessions or meetings for training, compliance, or record-keeping.
Draw and highlight directly on the shared screen for clearer communication.
Built-in chat for quick communication during sessions.
Securely tunnel and enhance existing Windows Remote Desktop Protocol connections.
Assistive Bot and HelpDesk Platform powered by Gemini (free for Business users).
